Your device will stop working by February 2022
Your current monitoring device is on the 3G cellular network. When your phone company decides to upgrade the cell tower in your area to 5G/LTE, your device will stop working, which could happen before February 2022.
To prevent a loss of safety monitoring in case of an emergency, you need your monitoring system upgraded to the 5G/LTE network. Please call Thompson Electronics Company to schedule an upgrade as soon as possible.