Martina Sidles

Service Manager

Martina Sidles is the Service Manager at Thompson Electronics Company. She started at Thompson’s 20 years ago as an Office Assistant, then became the Office and Purchasing Manager before moving to her current position as the Service Department Manager.

Martina’s main focus at Thompson Electronics is fire alarm inspections, monitoring, and maintenance agreements. Her sales also include maintenance contracts on all other systems Thompson provides. It is Martina’s goal to provide the best service and satisfaction to all of our customers.

Outside of work, Martina and her husband, Aaron, along with their three sons (and Maine Coon) enjoy an active lifestyle. She loves baseball (especially the St. Louis Cardinals) and traveling.

What I am working on

I am working on maintaining current and new customers’ fire alarm systems, allowing them to always meet NFPA Code requirements.

What I'm passionate about

I am passionate about customer service. I enjoy making sure Thompson Electronic’s Service Department is incredibly responsive and always available to answer all customer questions to provide the best service possible. Additionally, my goals are to continue to be Illinois’ best service team of fire alarm inspectors and coordinators by scheduling customers in advance to meet their needs.

Industry trends

What I am seeing as industry trends for 2023:

With cell towers continually being upgraded and phone lines phased out, integrators must stay on top of 5G cellular monitoring. Additionally, fire alarm panels must continue to be upgraded to provide the best possible protection for facilities.

Feel free to reach out!

Martina Sidles

Office: 309-633-1501

Email Martina

My favorite service pages:

Service Call Request

Call or email our Service Dept for inspections, monitoring, or repair.

Central Station Monitoring

TEC provides monitoring to customers providing real-time alerts and help when it’s needed most.

Fire Alarm Systems

We are the oldest Edwards Fire Alarm dealer in Illinois. Learn more about Edwards fire and mass notification systems.