Your 3G device will stop working
Upgrade to 4G, today!
If your current monitoring device is on the 3G cellular network, you need to schedule an upgrade. When your phone company decides to upgrade the cell tower in your area to 5G/LTE, your device will stop working.
To prevent a loss of safety monitoring in case of an emergency, you need your monitoring system upgraded to the 5G/LTE network. Please call Thompson Electronics Company to schedule an upgrade as soon as possible.
Please call our Service Department to schedule an upgrade as soon as possible.
800-323-3300
then press 1 for service
